Being able to operate a computer or phone is now necessary in today’s fast-paced digital environment. Digital platforms are a part of daily life in Singapore, whether you’re ordering food, shopping online, making travel arrangements, or managing a business.
Let’s face it, though, not everyone is comfortable using them.
You’re not alone if you’re over 21 and still don’t understand how GrabPay works, what TikTok is for, or how to submit a Google review properly. The sheer volume of apps, platforms, and digital tools available today overwhelms many working adults, particularly those in the retail industry.
The good news? To stay up, you don’t have to be a technology expert. You require the right direction, which Tembusu Institute’s Digital 101 for Retail course provides.
This course, highlighted at Tembusu Institute, is helping regular Singaporeans become more self-assured, acquire functional digital skills, and stay relevant in a world that is increasingly reliant on technology.
Let’s examine why now is the ideal moment to begin and why this course is your go-to resource for mastering digital platforms.
Why Digital Literacy Is No Longer Optional
Digital platforms are used in almost every aspect of our lives, from job searching to paying our bills. Digital adoption is speeding up in Singapore, a smart nation.
For you, that means the following:
- Employers prefer digitally literate employees.
- Consumers anticipate smooth online interactions.
- Companies are moving online more quickly than ever.
One could easily feel left behind if one lacks fundamental computer skills. Digital 101 for Retail is therefore more than just a training; it’s a necessary investment in your future.
Who Is This Course For?
- Do you work in retail and want to stay ahead of online shoppers?
- A person changing careers and joining a tech-driven field?
- Do you own a home-based business and want to sell goods online?
- Or is it just a person over 21 who wants to use apps with greater confidence?
This course is intended for you if you answered “yes” to any of the questions mentioned above.
What Does "Navigating Digital Platforms Like a Pro" Actually Mean?
Let’s dissect it. To “navigate like a pro” entails being able to:
- Utilise your smartphone or other device to complete tasks quickly.
- Recognise how various apps interact with one another.
- Be cautious online and steer clear of online fraud.
- Decide which tools to utilise with confidence.
- Utilise digital platforms for business, education, financial gain, and personal enjoyment.
Does that sound good? Let’s now examine how this course can help you achieve that.
5 Things You'll Learn in the Digital 101
1. Mastering Everyday Digital Apps
You’ll discover how to install, configure, and utilise the necessary mobile applications, such as:
- Grab (food delivery & transportation)
- Shopee (online marketplace)
- Favourite (loyalty & discounts)
- Organise your time and communication using Google Calendar and Gmail.
These apps are tools that can simplify your life and improve the intelligence of your business; they are not merely for fun.
Pro Tip: Knowing how to use Grab and Shopee confidently can help you assist customers in retail roles—or run your online sales.
2. Going Cashless with Confidence
Are you still unclear about QR payments and e-wallets? This course guides you through:
- How to safely keep debit and credit cards in a digital wallet
- How to utilise NETS Pay, GrabPay, and FavePay
- Making contactless, secure payments online and in stores
After this, you’ll be able to teach others how to operate the counter and no longer have to worry about it.
3. Getting Social Professionally
Teenagers are not the only users of Facebook, Instagram, and TikTok. They are effective instruments for:
- Advertising your company or goods
- Interacting with clients
- Increasing your visibility online
You will discover:
- How to register and publish content
- What kind of content is most effective?
- How to remain current and professional
The training makes it simple to follow, even if you have never used these platforms before, because it explains everything step-by-step.
4. Reading and Writing Google Reviews
Did you realise that a company’s reputation can make or ruin it? This course will teach you:
- Discover how to look for trustworthy internet reviews.
- Recognise what constitutes a quality review.
- Create your own Google reviews to establish your credibility and assist others.
Knowing how to manage your internet reputation is essential if you own a small business or service.
5. Learning How to Learn Online
The following digital learning resources will be introduced to you:
- YouTube for instructions and tutorials
- For organised learning, use TalentLMS and Google Classroom.
This section equips you for lifelong digital learning, enabling you to improve your skills long after the course concludes, continually.
How the Course Is Delivered
- Experience is not necessary.
- Engaging trainers lead you through practical exercises.
- Everything is described in simple English, with the option to use Chinese if necessary.
- A welcoming atmosphere for inquiries
- All learning speeds can benefit from it.
Why Tembusu Institute?
Thousands of adult learners trust Tembusu Institute for one reason: they make learning easy, efficient, and fun. You’re not just enrolling in lessons when you take their Digital 101 for Retail course; you’re also getting:
- Self-assurance
- Support from the community
- Skills relevant to a career
- Digital independence for life
5 Steps For You to Get Started
- Step 1: Visit the course page: Digital 101 for Retail (Non-WSQ)
- Step 2: Fill in your application details
- Step 3: Choose your preferred schedule
- Step 4: Start learning and transforming your future!
Final Thoughts: It's Time to Go Pro
You don’t have to be “young” or “techy” to master digital platforms. All it takes is the willingness to learn and the proper guidance.
The Digital 101 for Retail course is your gateway to the digital world, whether you’re:
- Looking to boost your career
- Exploring a side hustle
- Trying to stay relevant
- Or simply tired of feeling left behind
If you’re 21 or older, this is your moment.
- Say goodbye to digital fear
- Say hello to opportunity, income, and independence
Ready To Navigate Digital Platforms Like A Pro?
Click here to enrol in Digital 101 for Retail by Tembusu Institute.
Frequently Asked Questions (FAQs)
I'm not good with technology. Is this course still suitable for me?
Of course. The course Digital 101 for Retail is specifically designed for novices and adults who may not have extensive knowledge of technology. In a nurturing learning environment, patient trainers will walk you through each step. No prior knowledge of digital technology is required.
What if I don't work in retail? Can I still take the course?
Indeed! Although the course is designed for individuals who work in or intend to work in retail, the digital skills you acquire are also helpful for daily tasks such as using applications, making purchases, and managing social media. You’ll gain a lot whether you’re a stay-at-home mom, retiree, freelancer, or starting a side business.
Is this course suitable for older learners, like people in their 40s, 50s or 60s?
Indeed, it’s ideal for advanced students. Many former participants are over 40. The instructors have experience working with adults who might not be familiar with digital tools, and the lessons are appropriately paced.
What devices do I need for the course?
A smartphone (iPhone or Android) and, ideally, a basic understanding of how to use it, including turning it on and accessing apps, are required. Your confidence in the device and the apps you’ll use will increase as a result of the course.
How long is the course and where is it held?
The schedule and length of the course are subject to frequent revisions. The most recent information is available on the Digital 101 for Retail course site. To improve learning, it is typically conducted in convenient venues with small class sizes.
Is this a government-funded or WSQ course?
Although it is reasonably priced, this particular course is classified as a Non-WSQ (non-Workforce Skills Qualifications) Category A course, meaning it is not eligible for WSQ subsidies. But in Singapore’s digital economy, the skills you acquire are directly applicable to a wide range of professions and entrepreneurial opportunities.
Will I get a certificate after completing the course?
Yes, Tembusu Institute will award you a certificate of participation following your completion. Your resume, job applications, or personal upskilling record may benefit from it.
How do I sign up for the course?
Go to https://www.tembusuinstitute.edu.sg/courses/digital-101-for-retail-retailnon-wsq-cat-a-636 to see the official course page.
Complete the registration form and select the dates that work best for you. For the following steps, a course coordinator will get in touch with you.
